Terms and Conditions
1. Introduction
Welcome to Tea Haven. By shopping with us or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
2. Orders and Payments
Orders must be paid in full at the time of purchase.
Prices are listed in Singapore Dollars (SGD) and include applicable taxes.
A confirmation email will be sent upon successful order placement.
3. Shipping and Delivery
Delivery is available within Singapore, with an estimated delivery time of 2 to 5 business days.
Shipping costs are calculated at checkout.
Customers are responsible for providing accurate delivery details.
4. Returns and Refunds
Returns are accepted within 14 days of receipt, provided items are unopened and in their original condition.
Tea products that have been opened are non-refundable unless defective.
Refunds are processed within 7 business days after receiving and verifying returned items.
5. Website Use
The website is intended for lawful use only. Unauthorized or fraudulent activity is prohibited.
We reserve the right to restrict access to users who violate these terms.
6. Intellectual Property
All content, including images, text, and product descriptions, is the intellectual property of Tea Haven. Reproduction or distribution without prior consent is prohibited.
7. Limitation of Liability
Tea Haven is not responsible for:
Damages resulting from improper use of our products.
Delays in delivery caused by external factors beyond our control.
8. Contact Us
For inquiries regarding these terms, please contact us at:
Tea Haven
734A Jurong West Street 73, Deck 1B, Singapore 641734
Email: [email protected]Phone: +65 8812 3004